Brickerzclub ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to the Brickerzclub website, subscription services, and in-store interactions.
1What We Collect
We collect the following categories of personal information:
- Account information: name, email, phone number, password hash, and communication preferences.
- Payment information: billing address and tokenized payment-method data (we do not store full card numbers).
- Rental history: sets reserved, rented, returned, trade-ins, and party bookings.
- Device and usage data: IP address, browser, pages viewed, and timestamps.
2How We Use It
We use your information to:
- Provide, operate, and improve the Services.
- Process reservations, rentals, payments, and customer support inquiries.
- Send transactional messages (reservation confirmations, return reminders, receipts).
- Send marketing communications — only with your consent, with an easy opt-out.
- Detect fraud, abuse, and enforce our Terms.
3Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and measure how the site is used. You can disable cookies in your browser settings, though some features may stop working.
4Third-Party Services
We share limited data with service providers who help us deliver the Services, including:
- Stripe — payment processing.
- Twilio — SMS notifications.
- Mailpit / SendGrid — email delivery.
These providers handle your data under their own privacy terms and only for the services we contract.
5Data Retention
We retain account and transaction data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Aggregated, de-identified data may be retained indefinitely.
6Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your account and data.
- Export your data in a portable format.
- Withdraw consent for marketing at any time.
Contact us at info@brickerzclub.com to exercise these rights.
7GDPR and CCPA
If you reside in the European Economic Area (EEA) or the United Kingdom, the GDPR grants you additional rights, including the right to lodge a complaint with your local data-protection authority.
If you are a California resident, the CCPA/CPRA grants you the right to know, delete, correct, and opt out of "sale" or "sharing" of personal information. We do not sell your personal information.
8Children's Privacy
Brickerzclub is intended for parents, guardians, and adult LEGO enthusiasts. We do not knowingly collect personal information from children under 13, in compliance with COPPA. Kids will, of course, enjoy the bricks — but accounts, reservations, and payments are managed by adults. If you believe a child has provided us with personal information, please contact us and we will delete it.
9Security Measures
We use industry-standard safeguards: TLS encryption in transit, encrypted storage, hashed passwords, access controls, and regular audits. No system is perfectly secure, but we work hard to protect your data.
10Changes to Policy
We may update this Privacy Policy from time to time. Material changes will be announced via email or prominently on the site. Continued use after changes take effect constitutes acceptance.
11Contact Us
For privacy questions or requests, email info@brickerzclub.com or visit our contact page.